Resources

Pay My Bill


If you would like to pay your bill online, please visit our Customer Assistant Website and create an account.  From your account, you will be able to pay your bill, sign up for auto-pay, see your currently scheduled services and received instant quotes for additional services.  If you have any questions regarding the Customer Assistant Website, please give us a call at 507-388-9100 and we'd be happy to help you.

 

Billing Questions


For any billing related questions, please give us a call at 507-388-9100 to speak to a member of our customer service team.

 

Aeration & Seeding Watering Instructions


Click here to download our watering instructions for our Aeration & Seeding service.  If you have any further questions, please call us at 507-388-9100.

 

Frequently Asked Questions

Full lawn care or pest control programs come with a 100% customer satisfaction guaranteeIf you are unhappy with your application, we will reapply for free, if you let us know within 15 days after the treatment. Please give the treatment a minimum of three days before you call, so the application has sufficient time to take effect.

Families and pets can return to the service area immediately after the lawn is fertilized. Please wait until the lawn is dry, usually two hours, before returning to the lawn after it's been sprayed for weeds. The time of the application can be found on the invoice the technician will leave on your door handle.

We recommend not watering for at least two hours following liquid weed control applications. Typical dry time occurs in two hours, depending on the weather.   Our liquid weed control treatment is a water-based chemical and water shouldn't significantly affect the quality or performance of the product.  After the fertilizer application, the first rain or watering will activate the product.  The fertilizer will remain dormant until rainfall or watering occurs.

You can mow immediately after aeration or fertilization. However, we recommend waiting at least 24 hours after a weed control application before mowing to ensure the weed control product reaches the roots system.  The longer you wait to mow after a weed control application, the more effective the application will be.

The timing of lawn applications is key and each round will happen within a 30-45 day window. Services will typically occur 4-6 weeks apart, but you may get two services closer together if you receive multiple programs.  All of our programs are carefully scheduled and will never be scheduled out of the seasonal time frame that will guarantee the performance of the product and the quality of the service.

Services are set to renew automatically each year.  In January, February and March all customers receive a letter and postcard notifying them of the services that have been auto-renewed and a prepay discount for the following season.  If you would like to make any changes to your services, please give us a call at 507-388-9100 and we'd be happy to assist you.