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    For billing related questions or to manage your account please visit the customer assistant website. or call us at 507-388-9100 to speak to a member of our customer service team.

    Common Lawn Weed Identification

    Services FAQ:

    Are products and services guaranteed?

    Full lawn care or pest control programs come with a 100% customer satisfaction guarantee. If you are unhappy with your application, we will reapply for free if you let us know within 15 days after the treatment. Please give the treatment a minimum of three days before you call, so that the application has sufficient time to take effect.

    How long should I wait to go on the lawn?

    Families and pets can return to the service area immediately after the lawn is fertilized. Please wait until the lawn is dry, usually two hours before returning to the lawn after its been sprayed for weeds. The time of the application can be found on the invoice the technician will leave on your door handle.

    Will rain or watering affect my application?

    Do not water for two hours following liquid weed control applications. Two hours dry time is recommended for safety, but the treatment is a water-based chemical so water shouldn't significantly effect the quality or performance of the product. Please water the lawn within 24 hours after fertilization if there is no more than a quarter inch of rain. 

    How long should I wait to mow my lawn?

    You can mow immediately after aeration or fertilization. Please stay off the lawn and allow two hours dry-time before mowing or watering after the lawn is sprayed. The exact time of the application can be found on your invoice. 

    When are applications applied?

    Timing of lawn applications is key and each round will happen within a 30-45 day window. Services will typically be spread 4-6 weeks apart, you may get two services closer together if you get one service at the end of a round and one service at the beginning of the next round, but applications will never be scheduled out of the seasonal time frame that will guarantee the performance of the product and quality of the service.

    How do I renew my service?

    Services are set to auto-renewal by default, you can notify customer service at any time if you wish to opt-out of auto-renewal. We also send three postcard reminders and email customers during the off-season to provide the opportunity to change your program or opt-out of services for the following year.